Welcome To...Terms & Conditions

These terms and conditions set out the basis on which you can use our website and place orders for items from Joan Armatrading Online Store. By ordering goods from Joan Armatrading Online Store you are deemed to have understood and accepted these terms. The supplier of the goods featured is Joan Armatrading Online Store.

You may contact us by using the form on our contact page.

We may contact you for marketing purposes by email with relevant offers from the Joan Armatrading Online Store

Joan Armatrading Online Store reserves the right to alter or amend its charges to its items, to accept or reject orders, to refuse applications, or with prior notice, to close an account.

Protecting your order information is a priority for the Joan Armatrading Online Store. We know that you value your privacy. We do not sell, rent, trade, lease, sublet, give, barter, swap, share, vend, bestow, confer, donate, furnish, bargain, auction, let, furnish, grant, impart, or provide any of your personal data with anyone.

Purchases from the Joan Armatrading Online Store will be charged immediately and will be dispatched on confirmation of payment in full within a period of between 3 and 21 days depending on your region.

Your confirmation of payment will be sent to you via PayPal. Please note the name on the PayPal receipt will be Hypertension Records.

On purchases from Joan Armatrading Online Store the delivery charge will be shown in your shopping cart and is determined by the country of delivery . Coupon items from the Joan Armatrading Online Store are subject to delivery and tax charges.

Joan Armatrading Online Store does not store any of your payment details whatsoever. We do not ask you for credit card details. All of our transactions are processed via PayPal.

A contract is formed between Joan Armatrading Online Store and you when we despatch the goods you have ordered. Until the goods are dispatched the order may be cancelled. Please see Returns below. For security reasons we may restrict the volumes of certain items to be sold in any one transaction.

Our delivery charge to mainland UK is just £3.99 per order. Delivery charges may very depending on the weight and size of order and will be detailed at the point of order.

Under the Consumer Protection (Distance Selling) Regulations 2000 you have the right to cancel your order within a period of 7 working days. The period of 7 working days begins on the day after the day you receive your goods. Please be aware that your right to cancel does not apply to certain goods that we sell, for example, items made to your order. You must inform us of your wish to cancel in writing either by letter or email within a period of 7 working days. The period of 7 working days begins on the day after the day you receive your goods. You must take reasonable care of the goods and not use them. You should return goods to us in their original packaging, wherever possible, as soon as possible after informing us of your wish to cancel. If you return goods to us, we will not be responsible for any loss or damage to them during transit and we recommend that you use a recorded or secure delivery method. If goods are lost or damaged in transit, we may charge you, or not refund to you, amounts that are attributable to the loss or damage.

For full details of your rights under the Distance Selling Regulations, please contact your Citizens' Advice Bureau or a solicitor.

Full details of how to return goods can be found in the Returns section.

You may return items, in a new and unused condition and wherever possible in the original packaging by:

a) Returning an item

To return your item by post please visit your nearest post office. Return postage payment is your responsibility. We will not accept return items that require us to make any postage payment on receipt. Any such occurrence and the item will be returned to you by the post office.

The prices quoted are those ruling at the time of production. Due to circumstances beyond our control, prices may have to be altered up or down, including any alterations to the rate of value added tax. The correct price will be shown when you place your order. All prices shown are cash prices in sterling.

All orders for products are subject to availability.

If you do have a complaint please email us by using the contact form on the contact page of the Joan Armatrading Online Store.

These Terms of Use govern your conduct associated with the Customer Ratings and Review service offered by Joan Armatrading Online Store (the "CRR Service"). To the extent of any conflict between our Privacy Policy and these Terms of Use, these Terms of Use will take precedence in respect of the CRR Service.

By submitting any content to Next, you represent and warrant that:

• You are the sole author and have not copied the content from any third party;
• All content that you post is accurate;
• Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.

You further agree and warrant that you shall not submit any content:

• That is known by you to be false, inaccurate or misleading;
• That infringes any third party's copyright, trademark, or privacy;
• That is, or may reasonably be considered to be, defamatory, racially or religiously biased or offensive, contains obscene language, or is threatening or harassing to any individual, partnership or corporation;
• That includes any information that references other websites, addresses, email addresses or contact information; or
• That contains any computer viruses, worms or other potentially damaging computer programs or files.

For any content that you submit, you grant Joan Armatrading Online Store a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.

All content that you submit may be used at our sole discretion. We reserve the right to change, condense or delete any content on our websites that we deem, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. We do not guarantee that you will have any recourse through Joan Armatrading Online Store to edit or delete any content you have submitted.

Ratings and written comments are generally posted within two to four business days. However, we reserve the right to remove or to refuse to post any submission for any reason. You acknowledge that you, not Joan Armatrading Online Store, are responsible for the contents of your submission.

None of the content that you submit shall be subject to any obligation of confidence on the part of Joan Armatrading Online Store, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.

By submitting your email address in connection with your rating and review, you agree that Joan Armatrading Online Store and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.

Your coupon can be used by you if you are the purchaser or given as a gift. You can use the coupon in full or part payment for items depending on the nature of the coupon for items purchased in the Joan Armatrading Online Store. Please note: Delivery Charge and Tax are not included in coupon offers and must be paid.

Coupon Validity

Coupons are valid for the period stated in relation to the promotion. You must use your coupon prior to the expiry date. The coupon is not valid past the validity period. Coupon cannot be exchanged at the Joan Armatrading Online Store for cash and cannot be refunded if lost.

This information is supplied in English only and we will continue to communicate in this way during your agreement with us.

© Copyright 2011  Joan Armatrading Online Store

Our agreement with you is based upon English law and the law applicable to this agreement are the laws of England and Wales.

Delivery Charges

We are only able to deliver physical DVD/CDs within the United Kingdom because of Music and DVD region coding restrictions.

Your order will be delivered within 3-7 working days from the date of purchase.

Returns Policy

Our normal return policy applies.