The Most Frequently Asked Questions
For the Joan Armatrading website and JabaSpace
I'm looking for a hard to find CD of Joan's, help
Who do I contact to book Joan for a venue?
Who do I contact to use one of Joan's songs?
Who do I contact to use Joan's lyrics in a book?
Who do I contact to use Joan's songs in a film?
Who do I contact to interview Joan for an article/radio show/tv?
Where was Joan born?
Can I get chord charts to Joan's songs?
How do I get my charts once I've made my payment?
Is Joan touring in my city?
Can I meet Joan after a concert?
Would Joan sign my CD/Photo?
Will Joan make dedications at her concerts?
Does Joan ever look at emails and letters that are sent to her?
What address can I use to send Joan a personal message?
I'd like to ask Joan about doing something for my charity?
How do I enable/disable my cookies?
How do I empty my cache?
How do I enable javascript?
How do I sign up to jabaspac?e
How do I send a message to someone on Jabaspace?
How do I upload pictures to jabaspace?
How many pictures can I upload to Jabaspace?
What do I get for the upgrade at Jabaspace?
How do I upgrade?
How many people can I talk to on Jabaspace?
I'm having problems uploading my pictures?
I'm having problems logging in?
ANSWER: I'm looking for a hard to find CD of Joan's
You could try here www.hrmusic.com or try EBay.
ANSWER: Who do I contact to book Joan for a venue?
To book Joan for a venue contact either her USA/European agent or her United Kingdom agent. Click here to get those details (Top)
ANSWER: Who do I contact to use one of Joan's songs?
For permission to use one of Joan's songs contact:
Hornall Brothers Music Limited,
Number One,
Northfields Prospect,
Putney Bridge Road,
London, SW18 1PE.
Tel: +44 (020) 8877 3366
Fax: +44 (020) 8874 3131
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ANSWER: Who do I contact to use Joan's lyrics in a book?
For permission to use one of Joan's lyrics in a book contact:
Hornall Brothers Music Limited,
Number One,
Northfields Prospect,
Putney Bridge Road,
London, SW18 1PE.
Tel: +44 (020) 8877 3366
Fax: +44 (020) 8874 3131
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ANSWER: Who do I contact to use Joan's songs in a film?
For permission to use one of Joan's songs in a film contact:
Hornall Brothers Music Limited,
Number One,
Northfields Prospect,
Putney Bridge Road,
London, SW18 1PE.
Tel: +44 (020) 8877 3366
Fax: +44 (020) 8874 3131
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ANSWER: Who do I contact to interview Joan for an article/radio show/tv?
You can contact about an interview via the press email on the contact page. Click here to go to the page
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ANSWER: Where was Joan born?
Joan was born in the West Indies. St Kitts and has lived in the UK since the age of 7
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ANSWER: Can I get chord charts to Joan's songs?
To get chord charts to Joan's songs visit the Joan Armatrading online shop. Click here to go there
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ANSWER: How do I get my charts once I've made my payment?
Chord charts to Joan's songs are purchased from the Download store, which is a separate store to the clothing, CD and DVDs store. Payment for the chord charts are also made in a separate payment from clothing, CDs or DVDs. Once you have made your payment you are directed to the download area to immedeately download your charts. GO TO THE DOWNLOAD CHARTS STORE CLICK HERE
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ANSWER: Is Joan touring in my city?
To find out if Joan is touring in your city visit the touring page. Current touring dates or up coming touring dates will be posted Click here
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ANSWER: Can I meet Joan after a concert?
Joan always tries to do signings after the concerts so that's a great time to meet her.
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ANSWER: Would Joan sign my CD/Photo?
Joan gets many requests to sign photos and CDs. She will do her best to sign and return your CDs or photos but we cannot guarantee that we have received your item nor can we guarantee their safe return. Any items you send to be signed you undertake at your own risk. Perhaps the best way of getting an item signed is to bring it along to a gig and Joan will sign it at the stage door. Click here for address to post your item for signing.
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ANSWER: Will Joan do dedications at her concerts?
Joan gets many requests for dedications at her shows and feels it would be unfair to do some and not others. Instead she feels that the gig is a dedication to all the people who are attending and a thank you for their loyalty.
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ANSWER: Does Joan ever look at emails and letters that are sent to her
Joan tries to read as many of the letters and emails as she can, however it is not possible for her to answer each one personally but we do our bests to respond to all correspondence that requires a response.
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ANSWER: What address can I use to send Joan a personal message
It would be difficult for Joan to answer all the personal messages that are sent to her herself however, we do our best to respond to each email or letter we receive. Send any letters to Joan at this address Click here for address to post your correspondence. or you can email Joan from that same page.
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ANSWER: I'd like to ask Joan about doing something for my charity
Joan does have a group of charities that she regularly supports however you can send any requests for Joan to consider regarding your charity at this address Click here for address to post your correspondence. or you can email Joan by clicking here and we will get back to you.
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ANSWER: I'm having problems logging into my JabaSpace account
First off all, please check to see if your cookies are enabled.
Then also look at the how do I empty my cache question in the list and follow
those instructions. Do both of these and you should be fine. The answer below
is on how to enable cookies.
If they are not, you can find the instructions below on how to enable them.
Mozilla Firefox (1.0 final release and earlier)
- Go to the "Tools" menu.
- Select "Options".
- Select the "Privacy" icon in the left panel.
- Check the box corresponding to "Allow sites to set cookies".
- Click "OK" to save changes.
Netscape 7.1/Mozilla 5.0
- Select "Preferences" from the Edit menu.
- Click on the arrow next to "Privacy & Security" in the scrolling window to expand.
- Under "Privacy & Security", select "Cookies."
- Select "Enable all cookies".
- Click "OK".
Microsoft Internet Explorer 6.0+
- Select "Internet Options" from the Tools menu.
- Click on the "Privacy" tab.
- Click the "Default" button (or manually slide the bar down to "Medium") under "Settings".
- Click "OK".
Microsoft Internet Explorer 5.x
- Select "Internet Options" from the Tools menu.
- Click on the "Security" tab.
- Click the "Custom Level" button.
- Scroll down to the "Cookies" section.
- To enable:
- Set "Allow cookies that are stored on your computer" to "Enable".
- Set "Allow per-session cookies" to "Enable".
- Click "OK".
Microsoft Internet Explorer 4.x
- Select "Internet Options" from the View menu.
- Click on the "Advanced" tab.
- Scroll down to find "Cookies" within the "Security" section.
- To enable:
- Select "Always accept cookies".
- Click "OK".
Netscape Communicator 4.x
- Select "Preferences" from the Edit menu.
- Find the "Cookies" section in the "Advanced" category.
- To enable:
- Select "Accept all cookies" (or "Enable all cookies").
- Click "OK".
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ANSWER: How do I empty my cache
ANSWER: How do I sign up to Jabaspace
Click on the text "Sign up" at www.jabaspace.com Sign up is free
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ANSWER: How do I send a message to someone on Jabaspace
If you have not logged into your account then you should log in. Then click on the Jabaspace name on the home page. Now click on the image of the person you want to contact. When you click on the image you will get the profile of that person. You will then see the send message button. If you would like to remain in contact with this person you should add them to your favourite in your control
panel.
You will also be able to find members by clicking on search.
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ANSWER: How do I upload pictures to Jabaspace
Log in to your Jabaspace account and click on MY PICTURES.
That’s right you have to upload your own pictures from your computer to Jabaspace. When you click on MY PICTURES you see this these words if you have never added a picture to your page
YOU SEE THESE WORDS IF YOU HAVE NEVER UPLOADED A PICTURE TO JABASPACE
So far you uploaded 0 pictures. You can upload up to 10 pictures in total.
Add picture | View pictures
OK so what you have to do is click on the text that says ADD PICTURE
When you do that you will a silhouette face that says no picture and to the right of that you see a blank box that you can write in and underneath that you see a button that says BROWSE. Click the BROWSE button and upload the picture that you want to see there from your computer. In the blank box you would type in whatever words you want to go with that picture.
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ANSWER: How many pictures can I upload to Jabaspace
Free sign up allows you to upload:
Pictures 10
Send messages per day15
Store private messages 15
Add to favourites 20
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ANSWER: How do I upgrade
First of all log into your account at www.jabaspace.com:
You will see the upgrade link all the way to the right on the nav bar.
Click that to make your upgrade payment.
Ugrade cost £10 per year.
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ANSWER: What do I get for the upgrade to Jabaspace
Upgrade allows you to upload:
Pictures 30
Send messages per day50
Store private messages 80
Add to favourites 50
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ANSWER: How do I enable javascript.
Click this link to open a new window with the answer
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ANSWER: I'm having problems uploading my pictures.
When you sign up to Jabaspace you can talk to the whole network. But in order to store more than 15 of your favourites you will need to upgrade.
Upgrade allows you to upload:
Pictures 30
Send messages per day50
Store private messages 80
Add to favourites 50
Upgrade cost £10 per year.
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ANSWER: I'm having problems logging in
After you have activated your account the first thing we advise you to do is upload your own image.
The image can be a picture of you or anything you like. This will allow you to be seen on the network
Do this by logging into your account and click on the My Pictures link in the nav bar. Then click on Add picture.
Your picture must be NO SMALLER than the small image you see if you click here
If your picture is any smaller you will be asked to try again. The picture can be larger. This is a good size for a large image click here
VERY IMPORTANT: your images MUST be .jpg .jpeg or .gif you will not be able to upload any other image file types. DO NOT TRY TO UPLOAD BITMAP IMAGES
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